Privacy Policy
This Privacy Policy explains how Fix Home Appliances ("we", "us", "our") collects, uses and protects the information you provide when you use our website (fixhomeappliances.ae) or our appliance repair services in Dubai.
Information We Collect
When you contact us or request a service, we may collect:
- Your name, phone number and email address;
- Your address or service location;
- Details about the appliance and the problem you describe;
- Basic technical data such as your browser type and IP address, collected automatically for security and analytics.
How We Use Your Information
We use the information you provide to:
- Respond to your enquiries and provide quotes;
- Schedule, perform and follow up on repair services;
- Improve our website and customer service;
- Send you service-related updates (we do not send marketing spam).
How We Share Information
We do not sell or rent your personal information. We only share it with our own technicians and trusted service providers (for example, email delivery) strictly as needed to provide our services, or where required by law.
Data Security
We take reasonable measures to protect your information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how the site is used. You can control or disable cookies through your browser settings.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To do so, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Phone: +971 52 288 8401
- Email: [email protected]
- Address: France Cluster R-01, International City, Dubai, U.A.E